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Privacy policy

Pronto Networks respects Your privacy and Data protection is of a particularly high priority for the management of the Pronto Networks. The use of the Internet pages of the Pronto Networks is possible without any indication of personal data; however, if our customer wants to use special enterprise services via our portal, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Pronto Networks. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process.


Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


Data subject is any identified or identifiable natural person, whose personal data is processed by the system responsible for the processing.


The portal of the Pronto Networks collects a series of general data and information when a data subject or automated system calls up the portal. This general data and information are stored in the server log files. Log-in information you provide when you register  for Wifi services are offered to Venue Owners. You should consult their on Privacy Policy for full details of the personal data that is collected.

We may automatically collect and process following data about you:


The personal data provided by you would be used in conjunction with our terms and conditions of the service agreed by you before accessing our service.

Processing of personal data is our legitimate business interest to provide you the best product and services in a more secure way. That  includes:


The portal also uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are saved in your computer’s web browser when you visit a Website and on later visits these can be fetched from the web browser for various types of applications.

The cookies implemented at our website are of three different types. The first type of cookie is permanently stored on your device and is used by Pronto Networks in order to improve your user experience. This includes the ability for us to adjust the portal in accordance with your preferences, choices and interests. The other type of cookie is a so-called session cookie that is used by Pronto Networks to identify you during the time you are visiting the portal. This cookie is subsequently erased when you shut down your web browser. Analytics and Profiling Cookies, which help us to analyze Your use of the Website in order to improve it and to tailor Your user experience within the Website to Your needs.

The portal uses cookies for the following applications


We take reasonable precautions to protect the safety and security of the information we collect and store. Once information is received, we generally encrypt it as it passes between our internal services, and also encrypt it at rest. We also take steps, like employing firewalls and authentication, to safeguard your information and prevent unauthorized access to it.

Unfortunately, the transmission of data across the internet is not completely secure. While We do Our best to try to protect the security of your information, We cannot ensure or guarantee that loss, misuse, or alteration of data will not occur while data is being transferred.


Your personal data will only be retained for as long as it is necessary to fulfill the purposes for which it was collected as outlined in this privacy statement and for the purpose of satisfying our business (accounting and reporting) or legal requirements, but also to properly resolve disputes or to troubleshoot problems.

When our Customers operate our Platform on their own, they decide how long your information will be retained, thus you are advised to review their privacy policies.



We hope this AUP is helpful in clarifying your obligations as responsible members of the Internet. Any complaints about your rights, please contact us by email at support@ Pronto or telephone at 1-888-997-4223. You also may write to us at Pronto Networks, Inc., 1966 Tice Valley Blvd #411, Walnut Creek, CA 94549.

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